Digital Body Language: How to Build Trust and Connection, No Matter the Distance
- Downloads：5614
- Type：Epub+TxT+PDF+Mobi
- Create Date：2021-07-19 08:51:41
- Update Date：2025-09-06
- Status：finish
- Author：Erica Dhawan
- ISBN：0008476527
- Environment：PC/Android/iPhone/iPad/Kindle
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Reviews
Paul
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Very good read and helpful in thinking about how to handle issues in the remote workplace。 Lots of good examples。
Andrea Draper
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It has an interesting take on how to connect to others in a digital world with Covid going on I would say that this is a must read。
Kathryn Cervantes
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A nice refresher to flex digital communication styles in addition to in person and minor tweaks that can make a big difference。 Best suited for individuals and teams having challenges communicating or those early in their career even if they’re digital natives。
Fanny Rubi
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Consejos concretos sobre como mejorar nuestra comunicación tomando en cuenta el equipo o el destinatario， la generación， la cultura， seleccionar el mejor medio para comunicarnos， entre otros consejos。 Ciertos consejos me parecieron muy obvios。。， pero para quien realmente tiene problemas con esta nueva etapa digital le podría ser de mucha utilidad。
Curt Stamp
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Fantastic read to help the leader or anyone navigate today’s digital world。 As “the world （and workplace） as we knew it has forever changed， this book is full of great insights and tips to navigate the world and connect and thrive effectively。
Marcia Baroni
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Even though I consider myself a millennial， and therefore， a “digital native”， ever since the pandemic started and I （luckily） switched to a fully remote work model， I’ve been thinking more and more about #digitalbodylanguage， “zoom fatigue”， and how I can improve my communication style to be more clear and concise。 I’m sure a lot of us struggle with navigating the rules that the different communication channels we use at work daily may require。 -How do I sound assertive without coming across as Even though I consider myself a millennial， and therefore， a “digital native”， ever since the pandemic started and I （luckily） switched to a fully remote work model， I’ve been thinking more and more about #digitalbodylanguage， “zoom fatigue”， and how I can improve my communication style to be more clear and concise。 I’m sure a lot of us struggle with navigating the rules that the different communication channels we use at work daily may require。 -How do I sound assertive without coming across as blunt？ -Which channels to favour and when？ -Can I use exclamation marks and emojis or do I risk being perceived as immature？If these questions are on your mind， too， I definitely recommend Erica Dhawan’s “Digital Body Language” （I listened to the #audible）。She is a self-procclaimed “geriatric” milennial herself and this book was finalized during covid， so it felt even more attuned to the zeitgeist。It offers lots of practical examples and do’s/don’ts for optimal email writing， using chat/Slack， making the most of our digital meetings for collaboration， etc。 Her writing style favours storytelling and the “case studies” really resonated with me。 There are wonderful tips for leaders， and the chapters on gender and cultural differences/bias were particularly interesting。On her website you can also take an assessment to get some specific tips on how to follow the 3 key pillars of effective digital body language: value visibly， communicate carefully and collaborate confidently。 。。。more
Mateo
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I don't even know why I kept reading this after realizing it was about businesses and not interpersonal relationships。 sick curiosity maybe。 I'm sure this is all great advice if you're someone who works for or owns a large company， but man， corporate culture is fucking bleak。 I don't even know why I kept reading this after realizing it was about businesses and not interpersonal relationships。 sick curiosity maybe。 I'm sure this is all great advice if you're someone who works for or owns a large company， but man， corporate culture is fucking bleak。 。。。more
Marissa
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3/5 stars
Summer
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Well， I THINK this was a great book， but we'll see how the suggestions go in terms of making a good impression at work in the months to come。 Well， I THINK this was a great book， but we'll see how the suggestions go in terms of making a good impression at work in the months to come。 。。。more
Jamie Pawlikowski
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Some great nuanced insights into importance of different items in a covid world where digital comms is key to success。
Joshua
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Excessively wordy。 This could have been covered in an email。 Speculative。 Just another corporate consultant with strong opinions about how great her ideas are。 Recommendations are not appropriate for fast-paced work environments。
Jason L。
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This book distils what I learnt the hard way through my many internships and past work experiences。 The truth is， writing emails， skype instant messages etc is hard， and it is so easy to overlook the details and create a bad impression， especially when people are so easily triggered nowadays。 To me I am happy with all the details the book contains， though I wish the author focus more on the "whys" of us doing this。 To me， the whys are:- To make work joyful- To make people at least not hate you- This book distils what I learnt the hard way through my many internships and past work experiences。 The truth is， writing emails， skype instant messages etc is hard， and it is so easy to overlook the details and create a bad impression， especially when people are so easily triggered nowadays。 To me I am happy with all the details the book contains， though I wish the author focus more on the "whys" of us doing this。 To me， the whys are:- To make work joyful- To make people at least not hate you- To get things done effectively and efficientlyIf we are all coming from the angles of trying to make work fun， trying to get things done and being genuinely nice to people， the right communications， vocabularies and 'digital body language' should come to us innately。 Overall， I would strongly recommend anyone to at least dip your toes in this book to understand the overarching ideas， and if you are a boss， read it， exercise it and recommend it to your subordinates to transform the workplace culture for the better together。 。。。more
Nola simon
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I read Digital Body Language by Erica Dhawan- Author， Digital Body Language last week because I was interested in gauging my own habits。 Happy to report that I think I’m ok - I qualify as a digital native even if I’m not a geriatric millennial。 This Gen X was delighting at the reaction to this label。 Never had a baby at 35， huh？ Geriatric pregnancy is kind of a shock - it was even mentioned in an episode of New Amsterdam。Assume good intent - this is my favourite piece of advice。 What if that sna I read Digital Body Language by Erica Dhawan- Author， Digital Body Language last week because I was interested in gauging my own habits。 Happy to report that I think I’m ok - I qualify as a digital native even if I’m not a geriatric millennial。 This Gen X was delighting at the reaction to this label。 Never had a baby at 35， huh？ Geriatric pregnancy is kind of a shock - it was even mentioned in an episode of New Amsterdam。Assume good intent - this is my favourite piece of advice。 What if that snarky text you just received isn’t really snarky？ How does the message change if I assume the sender had the best intentions？I was interested in the assertion that the ellipsis （…） is the most passive aggressive punctuation mark。 Used in conjunction with the word ´apparently’， this is a recipe for communication disaster。 Appearances are deceiving and the ellipsis represents an unfinished thought， often reading as sarcasm。 In person， with a grin and an arched eyebrow， you can convey a sense of humour but online that’s much harder。 Unless you assume good intent， of course。I definitely recommend this book to anyone who works with digital communication and people of different generations。 It’s thought-provoking to reconsider your own actions。 。。。more
Amy
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Definitely a book to have on your book shelf！ This book streamlines in an easy way as to all the things to consider when communicating with others digitally。 You want to make your life and job easier， this book is the place to start！
Michelle Ferguson
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Very practical and helpful。 Take your communication skills to the next level。Digital Body Language guides you through the digital communication struggles of today’s virtual world。 I found myself relating to the examples in every chapter。 I wasn’t able to put the book down and I found that it was a timely read for those of us who are constantly on the go and only have time during the morning and evening commutes or during a lunch break （or in my case， boring staff meetings）。 I honestly believe th Very practical and helpful。 Take your communication skills to the next level。Digital Body Language guides you through the digital communication struggles of today’s virtual world。 I found myself relating to the examples in every chapter。 I wasn’t able to put the book down and I found that it was a timely read for those of us who are constantly on the go and only have time during the morning and evening commutes or during a lunch break （or in my case， boring staff meetings）。 I honestly believe that what I learned after reading this book will most definitely change the way I do business （in an in-person， remote， or hybrid workplace） and the way I think about communication。 I loved this book--it’s definitely worth a re-read。 。。。more
William H
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Get this book for everyone in your life interested in creating meaningful connections！ I love this book。 It’s practical and has great storytelling。 I think this is the business/innovation book for this year and really that defines our modern hybrid workplace。 As I digital communications stylist and coach for executives/leaders， this book has already had a huge influence on my practice。 The world has changed and continues to change and this book perfectly illustrates the ways that we as humans Get this book for everyone in your life interested in creating meaningful connections！ I love this book。 It’s practical and has great storytelling。 I think this is the business/innovation book for this year and really that defines our modern hybrid workplace。 As I digital communications stylist and coach for executives/leaders， this book has already had a huge influence on my practice。 The world has changed and continues to change and this book perfectly illustrates the ways that we as humans are adapting to our new globalized， hyper-connected world。 It also teaches us how to thrive using digital communication。 If you want to know how to create meaningful connections and not get left behind in this digital era， this is the book for you！ 。。。more
Ayse Birsel
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This book is incredible。 One of my favorite stories is about Erica’s childhood and experiences as an immigrant that shaped her work。 As another immigrant I can totally relate to her experiences。 There are numerous stories like this that showcase why digital body language is so important。 It’s a really inspirational read and completely worth the time and money。 Especially now， when we are re-entering a post-COVID work experience。
Meagan
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A fascinating and timely read！I work with both internal and external clients in my 9-5， with primary communication via email。 My introverted self loves that， except。。。when it doesn't， haha。- The emails that come in with all-caps subject lines。- The reply-alls。- The vague emails: "I need help，" but they don't say with what。 "It isn't working，" but they don't say what isn't。 "I'm getting an error message，" but they don't say what it is。You （and I） get the picture。This book is a fantastic resource A fascinating and timely read！I work with both internal and external clients in my 9-5， with primary communication via email。 My introverted self loves that， except。。。when it doesn't， haha。- The emails that come in with all-caps subject lines。- The reply-alls。- The vague emails: "I need help，" but they don't say with what。 "It isn't working，" but they don't say what isn't。 "I'm getting an error message，" but they don't say what it is。You （and I） get the picture。This book is a fantastic resource to help with that。 Digital body language was an issue pre-covid， and now that we're 14+ months in， it's even more so。 I'd love to hand this book to everyone I interact with--hmm， not a bad idea！--and will certainly start with recommending it in conversation。Dhawan is uniquely positioned to speak on the topic， and I found her journey to writing this utterly fascinating。 She herself seems very relatable as a person; certainly， her book is。 It's also one I could easily either read straight through， or jump around from topic to topic as desired。 A fantastic resource I'll revisit regularly。I received an eARC of the book from the publisher。 All opinions are my own。 。。。more
Abby Salinas
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I love the way Erica incorporates graphics， emails， text conversations， and tweets all throughout her writing！ They help bring clarity to the many insights she’s providing to the reader in Digital Body Language。
Max
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Thanks to NetGalley and Macmillan Audio for the advanced copy of the audiobook！I really， really enjoyed this book！ This book was right on time after being in the pandemic for so long and communication becoming so digital。 This book provides many opportunities to reflect on ones own practices and how we can improve our digital body language！ This book will improve both personal and professional functioning。
Lee Boyd
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A great book in these times of digital interactions。 This book gives you a new prospective on how to do things better when interacting digitally。 You must think a few steps ahead。 This book outlines the unspoken rules of digital interactions。 A great read for all generations and genders who will interact with teams digitally。 Great book and I will encourage our workplace teams to read it。
Annie
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Digital Body Language is so incredibly relevant now given that a majority of us are communicating with work colleagues， family and friends through many different digital channels。 Some of the ideas and tips would certainly work well even if we are co-located in an office （tips on emails， meetings， collaboration， trust） but especially are absolutely critical in the "new normal" of how we work and live。 I have read a lot of books on body language and communication tips because I coach leaders and Digital Body Language is so incredibly relevant now given that a majority of us are communicating with work colleagues， family and friends through many different digital channels。 Some of the ideas and tips would certainly work well even if we are co-located in an office （tips on emails， meetings， collaboration， trust） but especially are absolutely critical in the "new normal" of how we work and live。 I have read a lot of books on body language and communication tips because I coach leaders and managers to become more effective in how they are communicating with their teams and others。 But this book did a particularly great job of touching on many aspects of communication - from content， channel， emojis， cultures， generational， and gender。 One of my favorite sections was called "Digital Mansplaining。" Throughout， the author shares her personal experiences/mistakes as well as tips for individuals and people managers。 The real goldmine in this book is the "Digital Body Language Guidebook" in the appendix。 I will definitely be using these tips to help apply what I learned for myself as well as when I work with others。 So even if you feel you know all there is to know about communication， this book will bring you new insights in a compelling and well-structured way。 I highly recommend this book！ 。。。more
Tess
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If you are communicating online， you need to read this。 So basically， you need to read this。
Madison Warner Fairbanks
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Digital Body Language by Erica DhawanHow to Build Trust & Connection No Matter the DistanceCommunication。 50% of our emails are misinterpreted。 Digital body language。 Liking a post。 Making a comment。 Answering an email in detail。 Using emoji。 Laughing during a video meeting。 Responding promptly to a text。 Using an emoji in a digital meeting。 Communicate carefully。 Collaborate competently。 Trust totally。Generational differences， cultural variants， Zoom， texting， email， Gen Z， introvert， managers Digital Body Language by Erica DhawanHow to Build Trust & Connection No Matter the DistanceCommunication。 50% of our emails are misinterpreted。 Digital body language。 Liking a post。 Making a comment。 Answering an email in detail。 Using emoji。 Laughing during a video meeting。 Responding promptly to a text。 Using an emoji in a digital meeting。 Communicate carefully。 Collaborate competently。 Trust totally。Generational differences， cultural variants， Zoom， texting， email， Gen Z， introvert， managers and emojis。 These are some of the concepts covered in this wonderfully concise text。 Worth reading or listening to for anyone in business or managing people or projects。 Or simply to figure out why your emails aren’t being returned。 The author did a great job narrating the test。 She was easy and pleasant to listen to。 I received a copy of this audiobook from the publisher。 I also purchased a copy to keep for reference。 。。。more
Marshall Goldsmith
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REFRESHING， RELEVANT， REVOLUTIONARYI highly recommend this book to anyone who is interested in getting themselves or their companies out of a production rut！ This book gives you a new way of thinking about connecting and working with others digitally that’s relevant to the 21st century。 The book has something for everyone regardless of age， socioeconomic status， gender， etc。 It’s got something to teach large and small companies and individuals who may not have their own companies， but do have a REFRESHING， RELEVANT， REVOLUTIONARYI highly recommend this book to anyone who is interested in getting themselves or their companies out of a production rut！ This book gives you a new way of thinking about connecting and working with others digitally that’s relevant to the 21st century。 The book has something for everyone regardless of age， socioeconomic status， gender， etc。 It’s got something to teach large and small companies and individuals who may not have their own companies， but do have a dream of leading teams one day。 I love the book。 Highly recommend it！ 。。。more
Aina
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Must read for those who work in the digital space！Very engaging narrative mixed with tips based on personal stories。 I could relate to many examples and realize mistakes I've made。 For example， by trying to be short in emails in order to mind and respect everyone's time you might be seen as dry and unfriendly。 By trying to be professional you might be seen as being cold and closed。And the most important question: "How can we show appreciation nowadays？"Highly recommend reading if you would like Must read for those who work in the digital space！Very engaging narrative mixed with tips based on personal stories。 I could relate to many examples and realize mistakes I've made。 For example， by trying to be short in emails in order to mind and respect everyone's time you might be seen as dry and unfriendly。 By trying to be professional you might be seen as being cold and closed。And the most important question: "How can we show appreciation nowadays？"Highly recommend reading if you would like to know the answer！ 。。。more
Rhiannon Johnson
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I received a copy of this book from the publisher in exchange for an honest review。A necessity for the digital workplace！ Have you ever wanted to pull your hair out because someone chose to "reply all" or cringed at an emoji-filled communication from a young staff member to a member of upper management？ You may have thought "why don't they know better？" but the fact of the matter is that although we are all so plugged in， we haven't been taught basic digital etiquette。 Author Erica Dhawan not on I received a copy of this book from the publisher in exchange for an honest review。A necessity for the digital workplace！ Have you ever wanted to pull your hair out because someone chose to "reply all" or cringed at an emoji-filled communication from a young staff member to a member of upper management？ You may have thought "why don't they know better？" but the fact of the matter is that although we are all so plugged in， we haven't been taught basic digital etiquette。 Author Erica Dhawan not only provides a primer for how to better communicate and understand each other through our digital mediums but also adds crucial insight into the different digital body languages between genders， generations， and cultures。 I really loved this book and think it should be integrated into every company's onboarding and training program。 I agreed with Dhawan about just about everything。。。except one thing。 She suggests all people be on camera during a video call。 I'm going to have to take a hard pass on that one。 No。 Just。。。no。 Come chat with me about books here， too: Blog | Instagram | Twitter | Pinterest 。。。more
Brad
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I run a fast-growing writing education technology company。 Our team and customers are remote。 Even though we're great writers， our communications still suffer from confusion and misunderstanding。 This is why Digital Body Language is so important。 Erica Dhawan does a fantastic job of distilling many key lessons for how we can create connections digitally。 The book is both inspiring and practical。 Lessons such as "always assume the best intent" foster understanding and stop conflict before it occu I run a fast-growing writing education technology company。 Our team and customers are remote。 Even though we're great writers， our communications still suffer from confusion and misunderstanding。 This is why Digital Body Language is so important。 Erica Dhawan does a fantastic job of distilling many key lessons for how we can create connections digitally。 The book is both inspiring and practical。 Lessons such as "always assume the best intent" foster understanding and stop conflict before it occurs。 Every person – from executive to manager to the frontline – will benefit from reading this book。 Read it to get ahead in your career， better communicate and collaborate with your team， and decrease your stress in the workplace。 Enjoy！ 。。。more
Shannon
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